This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.
I have login problems – what to do?
April 14, 2023Having trouble logging in? See also: Resetting your passwordHow to change your password?
April 14, 2023Did you forget your password? No worries, you can reset it! Follow the instructions below: How do I change the…How do I add, edit, delete an address in my address book?
April 14, 2023From this article you will learn: How to add an address to the address book from the “Address Book” tab?How…How to send a message using the contact form?
April 14, 2023Contact us using the contact form Ecolet.ro contact form allows you to contact us in a quick and convenient way.…How do I change my contact details?
April 14, 2023Change the contact details Log in to ecolet.ro and go to “Settings”. You can modify the company’s name, the e-mail…How do I set an EXISTING default pickup address?
April 14, 2023Default pickup address The ecolet.ro system allows for setting a default pickup address. Thanks to this you don’t have to…How do I check the status of my shipment?
April 14, 2023Shipment statuses Tracking a parcel is a free and simple service. It allows you to see where your parcel is…How do I cancel an order in the Customer Panel?
April 14, 2023Cancelling an order An order can be canceled if the courier hasn’t picked it up yet. Follow the steps below…Integration of the online store with ecolet
April 14, 2023