I have login problems – what to do?

Having trouble logging in?

  • Make sure you are entering your username and password correctly. Make sure you have not activated the Caps Lock key (capital letters).
  • Have you set a new password? Your browser may still remember the previous one, so check to see if you are experiencing similar difficulties with another browser. If it seems to be a single-browser issue, check your browser for options to remember passwords and forms.
  • If you don’t remember your password – use the password recovery option.

See also: Resetting your password